Summary: WHMCS – If you have been hearing this term all around and wondering what is WHMCS, this detailed blog can ease your curiosity.  

Introduction 

Searching for ways to automate your business without much effort? Want to give your clients value-added services? Well, WHMCS is what your business needs! Let’s know what exactly it is and how it can help your business grow through automation.

What is WHMCS? 

Web Host Manager Complete Solution is a leading automation platform for web hosting businesses. This platform is one-of-its-kind and enables hosting businesses to handle everything from signup to product provisioning, billing, and support. By using this fully-featured suite, businesses can save a lot on their cost, time and effort and focus on things that are crucial for success. 

In simple words, it is a WHM (Web Host Manager) software that helps in billing and supporting users to run their hosting business.  

WHMCS – A Brief History

In 2003, Matt Pugh, a web host himself, decided to develop a solution that simplifies and automates essentially anything to make the lives of web hosting businesses easy.  

The sole aim of Matt was to create a one-stop solution that offers client management, recurring billing, and integrated support tools in a single centralized platform. He wanted to make everyday tasks quicker, easier, and more efficient for the hosting companies. It took only two years for WHMCS to become the most liked web hosting automation platform among developers’. As of now, It is the most sought-after solution offering a feature-rich and highly customizable platform. WHMCS Company is today one of the most powerful Resellers hosting management tools.  


WHMCS – Significance

It is a feature-rich client management solution. It is designed specifically for web hosting providers and enables them to integrate a fully functional cart system into their websites. This further allows the visitors to purchase web hosting services all in one place. WHMCS is the most in-demand and used software by hosting providers, IT professionals, web agencies, and developers worldwide.

The best thing about WHMCS is it gets easily integrated with a range of web hosting services and related applications. When a client purchases any services on a website, As it automatically creates a user account for the client to manage their service, collects payment, and provision the web hosting account on the hosting server. All this makes onboarding fast and simple and even saves hours of manual work for the web hosting providers. This isn’t possible with traditional cart systems that hosting companies have been using. 

WHMCS is a complete suite of tools required for client management, including:

  • Billing management
  • Order management
  • Customer support
  • Domain registration
  • Fraud management
  • Reports generation

Besides configuring cPanel account, WHMCS also enables businesses to automate provisioning on:

  • Game servers
  • VPS Hosting
  • VPN Accounts
  • Email Accounts, 
  • Domains

WHMCS – Pricing 

What is WHMCS

WHMCS license pricing depends on the number of active clients you have; as of November 2021, the following are the three packages offered by them;

  • Up to 250 clients per month: $18.95
  • Up to 500 clients per month: $29.95
  • For more than 500 clients per month: $44.95 

WHMCS licenses come with a 30-day money-back guarantee! What more do you need? You can try and test any of the packages you want to and get your money back if not satisfied. 

You can check more about WHMCS plans here

WHMCS has increased its prices in comparison to last year. But that seems to be okay because the features it comes with are of paramount importance. The prices can get higher; you need to understand the corporate structure to understand why prices rise eventually.

WHMCS is owned by WebPros. It is a capital group that executes acquisitions in the hosting industry. This year WHMCS tried to milk its large majority of users as much as possible. Companies or businesses that use WHMCS will continue to use it, no matter what the price.

Steps to Follow for WHMCS Installation

Follow these simple steps to get started with WHMCS:

Step 1: Visit the official website and buy a license for WHMCS. Select a plan based on your client base. You can upgrade the plan at any time as per your need. 

Step 2: Next, you will need to purchase a server and install WHMCS on it. Refer to the WHMCS installation guide for help. You can choose a server using cPanel / WHM or Softaculous. 

Step 3: After completing the installation process, begin with the software configuration. This includes product creation, setting up the panel design on your website, etc.

Step 4: Lastly, integrate WHMCS into your company website. You can also use it as a stand-alone interface for customers to buy domains and other hosting services from your business website.  


 What is a WHMCS module?

WHMCS Modules are third-party add-ons that add to the existing functionalities of the panel. These modules can be integrated into WHMCS or integrated with other services. 

WHMCS Support System 

WHMCS offers essential features needed to support your consumers. The company takes pride in its support ticketing system; this is a big deal for them to answer their clients effectively. 

 Ticketing system comes with really good features that address consumers’ issues on top priority. Below are its five features:

  • Departments: This feature creates several departments and divides complaints accordingly.
  • Email Piping: With this feature, WHMCS experts can reply to your tickets directly via email or email.
  • Attachments: Supports file attachment.

 

  • Custom Fields: Collects information required for your workflows and processes.
  • Ticket Assignment: With this feature, you can track your ticket. 

Above mentioned features are interactive and target specific issues. Users generally get problems with all of the above while trying to access a support system. With all these features contacting support becomes uncomplicated.

Other Features WHMCS Offers

  • WHMCS support system frequently issues news, information, and special offers to users. 
  • Regular network updates. 
  • Also, it provides consumers with downloadable resources. 

Why Should You Choose WHMCS?

What is WHMCS

1. Automation and Billing

Payment options are a challenge in today’s online businesses, and WHMCS has conquered it. It handles every level of client management like a pro. In simple words, it enables users to incorporate automation into the entire billing process from account creation to invoice generation, payment processing, suspension/termination, and others.

WHMCS allows payment and billing in multiple currencies. And to make the billing more smooth, it delivers more than 75 integrated payment methods. With WHMCS, you can: 

  • You can create promo codes and coupons 
  • Process refund directly through invoices
  • Bill in many foreign currencies
  • Apply fixed or percentage-based late or overdue fees

2. Security 

If security is your priority, you should definitely stick with WHMCS without a second thought. It has useful built-in features such as alerts, automatic bans, and security support that offers you the utmost security. 

3. Great Customer Support 

When was the last time you ditched a shopping site or purchasing site because of poor customer support? Undoubtedly, customer support is a  measure of an online store or any customer-centric business. It can make or break your trust and reputation between all your existing and potential consumers. 

Customer support needs to be available all the time and easy to access. With WHMCS, you get both in addition to other benefits. The platform comes with an instinctive ticket support system where a customer can raise a ticket at any given point.

Another factor that drives as it is great to support system is social integration, and that existing staff members can respond to customers’ support. 

4. Custom Development 

Every customer has their own needs and expectations. As a service provider, you should offer them what they need and how they need it. The flexible customization features that WHMCS offers helps in achieving the same. You can control your client-management platform and configure the platform as per your needs. The wide array of WHMCS themes and modules, widgets and multiple language options make it a treasured choice. 

5. Real-Time Domain management

This is a powerful asset for your clients as it ensures they have instant access to critical information. With WHMCS, your clients can register, manage, transfer, and renew domain names depending on the ups and downs in the business.

Wrapping Up

So now you might have got the answer to, “What Is WHMCS”. It is the best all-in-one solution for all web hosting requirements today. Although there are many alternatives to WHMCS available in the market, none of them offer a complete automation package like WHMCS. On top of it, WHMCS themes and modules have many features and tools that are truly useful for web hosting providers in the long run. So, if you want to reduce your burden and integrate automation into your hosting business, It is the ideal option for you. 

Frequently Asked Questions 

Q. What does WHMCS stand for?

Ans. The full form of WHMCS is Web Host Manager Complete Solution.

Q. What is WHMCS integration?

With WHMCS integration, a WHMCS client area template is created that matches the header and footer sections of your main website design. It ensures the layout consistency of both your main website and your WHMCS installation.

Q. Is WHMCS a CMS?

Ans. WHMCS can be a CMS and a CRM simultaneously. 

Q. Which companies are using WHMCS currently?

Ans. Companies using WHMCS include The Storage Group, GigaPros Networks, Garanntor, Qservers Network Limited, wall host Web Services, and DataSoft Networks.