Privacy Policy

1) IP Addresses

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual. For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. They help us to improve our site and to deliver a better and more personalized service.

2) Cookies

We also use several web technologies like cookies to gather visitor information and preferences to help provide our audience a better user experience. While cookies are often only used to measure website usage and effectiveness and to allow for ease of navigation or use and as such, are not associated with any personal information, they are also used at times to personalize a known visitor’s experience to a website by being associated with profile information or user preferences. You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies.

3) Your privacy responsibilities

To help protect your privacy, be sure:

• Not to share your user ID or password with anyone else;
• To log off the WHMCS GLOBAL SERVICES website when you are finished;
• To take customary precautions to guard against “malware”.

4) Your Data Protection Rights Under The General Data Protection Regulation (GDPR)

As a Data Subject, you have the following data protection rights:

• If you want to access, correct, update, or request deletion of your personal information, you can do so at any time by emailing us to [email protected].
• In addition, you can object to the processing of your personal information, ask us to restrict the processing of your personal information, or request portability of your personal information. Again, you can exercise these rights by emailing [email protected].
• You have the right to opt-out of marketing communications we send you at any time. You can exercise this right by clicking on the “unsubscribe” link in the marketing emails we send you. To opt-out of other forms of marketing, please contact us by emailing [email protected]
• Similarly, if we have collected and process your personal information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.
• You have the right to complain to a data protection authority about our collection and use of your personal information. For more information, please contact your local data protection authority.

We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.

5) Rights of the visitors

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data.

6) Legal disclosure of personal data

However, it is possible that we may need to disclose personal information when required by law. We will disclose such information wherein we have a good-faith belief that is necessary to comply with a court order, ongoing judicial proceeding, or other legal process served on us or to exercise our legal rights or defend against legal claims.

7) Usage of the member’s data

We use information held about you in the following ways:

• To ensure that content from our site is presented in the most effective manner for you.
• We may also ask you for information when you enter a competition or promotion and when you report a problem with our site.
• To carry out our obligations arising from any contracts entered into between you and us.
• To allow you to participate in interactive features of our service, when you choose to do so.
• To notify you about changes to our service.

8) Links to websites

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies.

9) Log Files

Like most standard websites, we use log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user’s movement in the aggregate, and gather broad demographic information for aggregate use.

10) Security

This website has security measures in place to protect the loss, misuse, and/or alteration of information under our control. The data resides behind a firewall, with access restricted to authorized personnel of WHMCS GLOBAL SERVICES.

11) Storage of data

All the information you provide to us is stored on our secure servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone. Unfortunately, the transmission of information via the internet is not completely secure.

12) Other information

We may collect other information that cannot be readily used to identify you, such as (for example) the domain name and IP address of your computer. The following is also kept in records with us:-

• Information that you provide by filling in forms on this site. This includes information provided at the time of registering to use our site, subscribing to our service, posting material or requesting further services
• We may also ask you for information when you enter a competition or promotion and when you report a problem with our site.
• If you contact us, we may keep a record of that correspondence.
• We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
• Details relating to our recruitment services and the supply of your services to our clients.
• Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.

13) External data storage sites

We may store your data on servers provided by third party hosting vendors with whom we have contracted.

14) Technical Support Hours

Technical Support is available from 10AM – 7PM IST (MONDAY-FRIDAY). Any technical support requested will only be entertained in the above mentioned working hours. No technical support will be provided in ODD hours.

15) Changes to this privacy policy

We reserve the right to change this privacy policy as we deem necessary or appropriate because of legal compliance requirements or changes in our business practices. If you have provided us with an email address, we will endeavor to notify you, by email to that address, of any material change to how we will use personally identifiable information.