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WGS Support Plan

The Dedicated Server Support Staff at WGS, WORKS EXCLUSIVELY FOR YOU , independently Or along with your in-house Technical Support. The work flow, work reports, systems, etc. can be implemented as per your company policies and the team will perform as your extended overseas
Support team. This enables you to concentrate on your business more and improve the core Business activities.

 

Service ProvidedOur time zone (9 hours)
Indian Standard Time
Your time zone (9 hours)Fully Dedicated
24/7 SupportOur working hoursYour working hours
24/7 Server MonitoringOur working hoursYour working hours
AvailabilityOur working hoursYour working hours24/7 full support
Immediate Server Reboots
Helpdesk support
Ticket Response time45 mins45 mins30 mins
Resolution timeUp to 2 hoursUp to 2 hoursUp to 2 hours
No of DomainsUnlimited*Unlimited*Unlimited
No of TicketsUnlimited*Unlimited*Unlimited
Security AuditsMonthlyMonthlyWeekly
Security Hardening
Service Optimisations
Management TypeProactiveProactiveProactive
Gdrive Backup
Backup Management
Level 1
Level 2
Level 3
Server Restoration
Server migrations
No of team123
Skype Chat Support
Phone Call Support
Prices of the Plans$600 /month
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$1200 /month
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$3000 /month
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Note*: We will review this after 2 months and then depending on workload will quote you. Since you are start-up as well and we do not want to limit. So let’s go with unlimited for now and then let’s revise it after 2 months.

 

Still have questions?

If you still have any questions regarding the plan then please feel free to contact us by clicking on the button below. We would be happy to help you!

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