Error : Customization of the guest operating system not supported in this configuration

If you are getting the error “Customization of the guest operating system not supported in this configuration” that means you are provisioning through OS which does not support auto customization. You can see the below table which does not support auto customization. 


Support Considerations:


  • The OS release must also be supported as a Guest OS by the ESX or ESXi host, which can be determined in the VMware Compatibility Guide.
  • Unless stated otherwise, all OS editions and 32-bit/64-bit variants are supported.
  • Unless specified otherwise, all SP, minor or maintenance versions are supported.

Key:

No = Not supported

Yes = Supported

Yes1 = Supported from Update 1

Yes2 = Supported from Update 2

Yes3 = Supported from Update 3


  vCenter Version
OS Release 4.0 4.1 5.0 5.1 5.5 6.0 6.5
Windows Server 2016 (a) No No No No Yes3 Yes Yes
Windows Server 2012 R2 No No Yes2 Yes1 Yes Yes Yes
Windows Server 2012 No No Yes2 Yes1 Yes Yes Yes
Windows Server 2008 R2 Yes Yes Yes Yes Yes Yes Yes
Windows Server 2008 Yes Yes Yes Yes Yes Yes Yes
Windows Server 2003 R2 Yes Yes Yes Yes Yes Yes Yes
Windows Server 2003 (b) Yes Yes Yes Yes Yes Yes Yes
Windows Server 2000 Yes Yes No No No No No
Windows 10 No No No No Yes3 Yes1 Yes
Windows 8.1 No No Yes2 Yes1 Yes Yes Yes
Windows 8 No No Yes2 Yes1 Yes Yes Yes
Windows 7 Yes1 Yes Yes Yes Yes Yes Yes
Windows Vista Yes Yes Yes Yes Yes Yes Yes
Windows XP (b) Yes Yes Yes Yes Yes Yes Yes
Red Hat Enterprise Linux 7.x No No No Yes3 Yes2 Yes Yes
Red Hat Enterprise Linux 6.x No Yes1 Yes Yes Yes Yes Yes
Red Hat Enterprise Linux 5.x No Yes Yes Yes Yes Yes Yes
Red Hat Enterprise Linux 4.x No Yes Yes Yes Yes Yes Yes
Red Hat Enterprise Linux 3.x Yes No No No No No No
Red Hat Enterprise Linux 2.1 Yes No No No No No No
CentOS 7.x No No No No Yes3 Yes Yes
CentOS 6.x No No No Yes3 Yes2 Yes Yes
CentOS 5.x No No No Yes3 Yes2 Yes Yes
Oracle Linux 7.x No No No No Yes3 Yes Yes
Oracle Linux 6.x No No No Yes3 Yes2 Yes Yes
Oracle Linux 5.x No No No Yes3 Yes2 Yes Yes
SLES 12 SP2 (c) No No No Yes3 Yes2 Yes Yes
SLES 12 SP1 No No No Yes3 Yes2 Yes Yes
SLES 12 SP0 No No No Yes3 Yes2 Yes Yes
SLES 11 SP4 No No No No No Yes1 Yes
SLES 11 SP3 No No Yes3 Yes2 Yes Yes Yes
SLES 11 SP2 No Yes2 Yes1 Yes Yes No No
SLES 11 SP1 No Yes2 Yes1 Yes Yes No No
SLES 11 SP0 No Yes Yes Yes No No No
SLES 10 SP4 Yes Yes Yes Yes Yes Yes Yes
SLES 10 SP3 through 10 SP0 No Yes Yes No No No No
SLES 9 No No No No No No No
SLES 8 Yes Yes Yes No No No No
Ubuntu 16.10 No No No No No No Yes
Ubuntu 16.04 LTS No No No No Yes 3 Yes Yes
Ubuntu 15.10 No No No No No Yes Yes
Ubuntu 15.04 No No No No No Yes Yes
Ubuntu 14.10 No No No No Yes3 Yes Yes
Ubuntu 14.04 LTS No No No Yes3 Yes2 Yes Yes
Ubuntu 13.10 No No No No Yes1 Yes Yes
Ubuntu 13.04 No No No No Yes1 Yes Yes
Ubuntu 12.10 No No Yes2 Yes1 Yes No No
Ubuntu 12.04 LTS No No Yes2 Yes1 Yes Yes Yes
Ubuntu 11.10 No Yes2 Yes1 Yes Yes No No
Ubuntu 11.04 No Yes2 Yes1 Yes Yes No No
Ubuntu 10.10 No Yes2 Yes1 Yes Yes No No
Ubuntu 10.04 LTS No Yes2 Yes1 Yes Yes Yes Yes
Ubuntu 9.10 No No No No No No No
Ubuntu 9.04 No No No No No No No
Ubuntu 8.10 Yes Yes No No No No No
Ubuntu 8.04 LTS Yes Yes No No No No No

Support Notes:

   
(a)Guest Customization of Nano Server is not supported.
(b) vCenter 6.5 is the last release to support Guest Customization for Windows Server 2003 and Windows XP. However, ESXi 6.5 is not the last release to support running Windows Server 2003 and Windows XP. For more details on ESXi support of guest operating systems see the VMware Compatibility Guide.
(c) Guest OS Customization of SLES does not support NetworkManager, required use of Wicked.



In order to fix this error follow the steps below:

Step 1). Login in to your Whmcs admin

Step 2). Go to  WGS VMware addon >> OS  mapping >> VM/cloning/mapping  edit that OS from which you are cloning.

 

Step 3). Disable the IP customization.

Eg.




What will happen if you disable that option?

In that case Network adapter setting will not auto configure. We will send the Network details including IP’s through Server info email template.

 

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